Training on Tour Package Development and Excellent Service for Tourism-Aware Communities in Kenderan Tourism Village, Tegalalang District, Gianyar Regency

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Kenderan - The Tourism Business Program (UPW) at Bali Tourism Polytechnic successfully conducted a Community Service (PkM) activity titled "Training on Tour Package Development and Excellent Service for Tourism-Aware Communities" in Kenderan Tourism Village, Tegalalang District, Gianyar Regency. This two-day event took place from June 10 to 11, 2024.

The event was officially opened by the Director of Bali Tourism Polytechnic, represented by the Head of Research and Community Service Center, Dr. Putu Diah Sastri Pitanatri, S.ST.Par., M.Par., following the report by the Chairman of the PkM Activity Committee, Ni Ketut Wiwiek Agustina, S.E., M.Par., CHE. The opening ceremony was attended by the residents of Kenderan Village, lecturers and students from the Tourism Business Program, as well as village officials.

On the first day, the activities began with participant registration, followed by the opening ceremony addressed by Dr. Putu Diah Sastri Pitanatri, S.ST.Par., M.Par. After the opening, the first session of training commenced with a presentation on the potential of Kenderan Tourism Village as a sustainable tourism package product by Putu Evi Wijayanti, S.E., M.Par., CEE., CHE. This was followed by a SWOT analysis of Kenderan Tourism Village's potential by Dr. Lukia Zuraida, S.Pd., M.Hum., and practical sessions on developing sustainable tourism package products guided by Putu Evi Wijayanti, S.E., M.Par., CEE., CHE.

The second day featured sessions on providing excellent service in rural tour package handling by Made Darmiati, S.Sn., M.Si., as well as practical sessions on foreign language use in handling rural tour packages guided by Made Artajaya, S.Pd., M.Si., and Drs. Teguh Hadisukarno, M.Par. The event concluded with the distribution of certificates to participants as a token of appreciation for their participation.

The aim of this training was to enhance the knowledge and skills of Kenderan Village residents in developing sustainable tour packages and providing excellent service to tourists. It is hoped that through this training, the residents of Kenderan Village will be better prepared and competent in managing their tourism potential, thereby providing memorable tourism experiences for visitors.

Bali Tourism Polytechnic is committed to continuing its support for rural tourism development through various community service activities, aligning with the institution's vision and mission to advance Indonesian tourism. This event exemplifies Bali Tourism Polytechnic's commitment to supporting the capacity building of local communities and promoting sustainable rural tourism potential.

Source: https://ppb.ac.id/pelatihan-pembuatan-paket-wisata-dan-pelayanan-prima-bagi-masyarakat-sadar-wisata-di-desa-wisata-kenderan-kecamatan-tegalalang-kabupaten-gianyar/